All of our products are marked on their individual listing as either 'in stock' or 'pre order'. If it's a pre order item then we will give an estimated delivery time for the stock on the product listing. The date shown is when the stock is estimated to arrive to our warehouse not your door. As soon as stock for pre order items arrives then we can process and despatch your order and delivery will be between 1-2 business days once you receive your despatch notification email.
In stock despatch
If the item(s) is in stock the typical delivery lead-time is 1-2 business days. If you need it sooner, you can select express delivery, but there is an extra charge for this service. Please note express shipping is not available on any of the Petalia chandeliers.
**PLEASE NOTE** due to the weight of some of our chandeliers these items are pallet shipped with delivery in 3-5 business days. Please check the product listing for specific delivery times on items.
Pre order despatch
All of our products are marked on their individual listing as either 'in stock' or 'pre order'. If it's a pre order item then we will give an estimated delivery time for the stock on the product listing.
The date shown is when the stock is estimated to arrive to our warehouse not your door. As soon as stock for pre order items arrives then we can process and despatch your order and delivery will be between 1-2 business days once you receive your despatch notification email.
Delivery charges
We will group your products together as much as we can, but if it’s more cost effective to split deliveries we will. All items are shipped via DPD.
- <£100 = £6
- £100 to £200 = £10
- £200+ = FREE *surcharges may apply to oversized items
Failed or declined deliveries
Please note any items that are rejected at delivery point or returned to us due to multiple failed delivery attempts are subject to a restocking fee (which will be deducted from any refunds due) or re delivery fee.
Express shipping
At checkout, we offer an express delivery option for those who need their order shipped as quickly as possible. To ensure same-day processing and shipping, please place your express order no later than 1pm. If you place an express order after 2pm, it will be shipped on the following day.
Here's an example to clarify: if you place an express order at 3pm on a Monday, it won't be shipped until Tuesday morning, and will arrive on Wednesday.
Delivery (Total order value)
Under £100 = £10
£100 to £200 = £15
Over £200 = £20
**PLEASE NOTE** due to the weight of some of our chandeliers we are not able to offer express shipping on these items. Please refer to product listings for delivery times. These items are pallet shipped and delivery is 3-5 business days.
Ireland and Europe
Unfortunately we are not currently able to deliver to Republic of Ireland or anywhere in Europe. We are working to allow these orders and will extend our shipping territories as soon as possible. Many thanks for your patience.

Have a shipping question?
Please contact our customer support team who will be happy to help and advise you.
Contact us